At Polkadot Chocolate, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure its confidentiality and security.

 

When you visit our website, we may collect the following types of information:

 

1. Personal Information: This includes your name, address, email address, and phone number, which you provide to us when creating an account, placing an order, or subscribing to our newsletter.

 

2. Non-Personal Information: This includes information about your device, browser, IP address, and browsing activity on our website. We use cookies and other tracking technologies to collect this information, which helps us improve our website, provide personalized content, and analyze user behavior.

 

How We Use Your Information

We use the information we collect to:

 

1. Process and fulfill your orders.

2. Communicate with you about your orders, promotions, and other updates.

3. Improve our website, products, and services.

4. Analyze user behavior and preferences to provide personalized content and offers.

5. Protect our website and customers from fraud and unauthorized access.

 

We will never sell or rent your personal information to third parties. We may, however, share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are contractually obligated to maintain the confidentiality and security of your information and use it only for the purposes outlined in this Privacy Policy.

 

In the event that we undergo a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred to the new entity. In such cases, we will require the new entity to adhere to this Privacy Policy and notify you of any changes to our privacy practices.

 

We use cookies and other tracking technologies to collect non-personal information about your browsing activity on our website. This information helps us improve our website, provide personalized content, and analyze user behavior. You can manage your cookie preferences in your browser settings, but please be aware that disabling cookies may limit your ability to use certain features of our website.

 

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. These measures include encryption, secure storage, and regular security assessments.

 

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact our customer support team, and we will promptly review your request and provide you with a resolution.

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if necessary, sending you an email notification.

 

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our customer support team.

 

Thank you for choosing Polkadot Chocolate!